Payment-plan request deadline
Idaho Department of Finance guidance explains how a covered borrower can transition to an extended payment plan without added cost. It identifies a written-plan deadline no later than the day the loan is due.
Do not wait for the account to go into default before asking what documents are needed. Contact the provider while there is time to obtain and review the plan, and retain the message or receipt recording your request. A draft conversation is not a substitute for the completed written arrangement.
